Cancun Bay All Inclusive Hotel, Cancun - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Boulevard Kukulkan Km 3, Cancun, Mexico

Close to Playa Linda

Very good

7.9

7.5

/10

4.4

Loved by Cancun Bay All Inclusive Hotel guests

Spacious rooms
Delicious sushi
Cute staff
Comfortable beds
Multiple pools

"The rooms are spacious and comfortable, which made a big difference in our stay."

Letty & Derek from United States

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"The beach is small but very clean, super fine sand."

Stuart from Canada

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"The price was very good for the week and they also have a very well stocked gym."

Jys-1958 from Canada

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Amenities

Cancun Bay All Inclusive Hotel offers a wide array of amenities ensuring a complete vacation experience. Guests can unwind at the outdoor pool, enjoy drinks at the beachfront Cenote Bar, or indulge in therapeutic massages at the on-site spa. The hotel includes four dining venues, including El Faisán Buffet Restaurant for casual dining and La Vista Sushi Zen for Japanese cuisine.

Rooms

The hotel boasts 133 rooms catering to individuals, families, and groups. The Family Master Suite accommodates up to eight adults in three independent bedrooms, while the Family Junior Suite welcomes five with spacious living areas. Standout room types offer sea views and private balconies for a distinctive touch.

Location

Cancun Bay Hotel is strategically located at the entrance of Cancun's Hotel Zone, opposite the picturesque Bay of Isla Mujeres. This prime position places guests within easy reach of stunning beaches and vibrant local attractions. Seaside walks and water activities can be enjoyed just steps from the hotel.

Dining

The dining options at Cancun Bay exceed standard fare with diverse international and local cuisine selections. Guests can savor buffet-style meals at El Faisán, snack throughout the day at La Trattoria, and enjoy sushi delicacies from La Vista Sushi Zen. A Lobby Bar offers a lively setting for cocktails and entertainment.

Family Offerings

Families can take advantage of the children stay free policy, enhancing the value for group travel. The hotel's spacious Family Junior and Master Suites offer comfortable accommodations designed for family bonding. On-site activities ensure entertainment for both kids and adults throughout the stay.

Highlights

Location: Cancun's Hotel Zone, steps from the beach .

Rooms: 133 diverse room options including Family Suites .

Dining: 4 distinct on-site restaurants .

Amenities: Outdoor pool and beachfront bar .

Transportation: Round transportation from airport available .

Family: Children stay free in select room types .

“This hotel strikes me as a particularly good choice for families, emphasizing spacious suites and a breadth of dining experiences, from themed buffets to specialty restaurants; I noted the wellness options, including yoga and massage, add a layer of relaxation. For travelers prioritizing an all-inclusive experience with options for both activity and tranquility, this property certainly warrants consideration.”

James DavidEditor-in-Chief at Toresort

Location: Great

8.3/10Review score

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Highlights from guests

DiningFoodie Paradise

I was impressed with the sushi bar! I loved the variety at the buffet; delicious food every day.

Olivia Grace from Canada

Review on

Sports & FitnessActive Fun

The gym had a wide range of cardio and weights, plus pool activities like beach volleyball and water basketball.

Kenji Tanaka from Japan

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Room FeaturesSpacious Comfort

Our family room was huge! We enjoyed the ocean view from the balcony and the fridge stocked with soft drinks.

Ricardo Diaz from Mexico

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Children's AmenitiesFamily Fun

The resort offers lots of activities everyday: bingo, live bands, zumba workouts and beach ball games for everyone.

Emily Smith from United Kingdom

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Select your room type

Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Ocean View

2 persons

335 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Double Room

2 persons

335 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Junior Suite

2 persons

605 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Master Suite

2 persons

1035 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables
Table tennis
Yoga class
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Cancun Bay All Inclusive Hotel boasts an enticing array of dining experiences that highlight both local flavors and global influences. With family-friendly atmospheres and diverse cuisines, each restaurant promises an authentic culinary adventure to complement the vibrant beauty of Cancun.

Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian, Mexican, Tex-Mex

Ambiance

Family friendly

Key Offerings

Indulge in a delightful blend of Italian and Mexican flavors with vegetarian, vegan, gluten-free, and dairy-free options available. Enjoy buffet service filled with snacks and dishes, perfect for any meal of the day.

Reservation

Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental breakfast

Ambiance

Casual and inviting

Key Offerings

Start the day with a hearty continental breakfast featuring a selection of pastries and fresh fruits, served in a relaxed setting.

Reservation

Open daily from 7:00 AM to 5:00 PM.

La Vista Sushi Zen

Japanese, Sushi

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Enjoy an evening of sushi artistry with a family-friendly yet contemporary atmosphere. Experience a variety of fresh sushi rolls and traditional Japanese dishes.

Reservation

Recommended

Open for dinner only.

BBQ

Tex-Mex, Grill/BBQ

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Relish in the smoky flavors of Tex-Mex barbecue, served in a vibrant setting that caters to families. This dinner-only spot is perfect for meat lovers seeking a hearty meal.

Reservation

Recommended

Open for dinner only.

Tratoria

Italian

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Savor authentic Italian favorites in a warm and welcoming environment, ideal for family dining. Delight in a selection of classic Italian dishes, made to please all ages.

Reservation

Recommended

Open for dinner only.

Cancun Bay All Inclusive Hotel Location

Boulevard Kukulkan Km 3, Cancun, Mexico

Map view

Boulevard Kukulkan Km 3, Cancun, Mexico

City landmarks

Beach

Playa Langosta

1.1 mi

Landmark

Scenic Tower Cancun

3200 ft

Market

Mercado 28

2.8 mi

Church

Parroquia de Cristo Resucitado

1.1 mi

Landmark

Float Fun Cancun

4900 ft

Landmark

Galeon Capitan Hook

3700 ft

Landmark

Bellamar Condo

2100 ft

Landmark

El Eden Ecological Reserve

2200 ft

Landmark

Museum of Popular Mexican Art

2300 ft

Landmark

Torre Escenica Cancun

2500 ft

Beach

Playa Las Perlas

4200 ft

Landmark

Captain Hook

3100 ft

Landmark

Jardin del arte

1.1 mi

Landmark

Andiani Travel Group

3500 ft

Landmark

Monumento a los Ninos Heroes

3500 ft

Landmark

Las Perlas Beach

3600 ft

Landmark

Crococun Zoo

3800 ft

Landmark

Langosta Beach

3900 ft

Shopping Area

Puerto Cancun Marina Town Center

1.3 mi

Landmark

Cancun Sign

4400 ft

Landmark

Scuba Cancun

4500 ft

Landmark

Malecon Tajamar

1.5 mi

Beach

Calle Pez Volador

1.2 mi

Landmark

Playa Pez Volador

5100 ft

Landmark

Club De Playa

1.0 mi

Night club

Barezzito Puerto Cancun

1.3 mi

Nearby

Marina Cha-Chi

200 ft

Beach

Playa Temptation

1000 ft

Linda Beach

1800 ft

Beach

The Ocean Spa Beach

1800 ft

Restaurants

Las Hijas De La Tostada

4600 ft

Boulevard Kukulcan,166 Hotel Zone

Las Hijas De La Tostada Cancun

1100 ft

km 3.5 Blvd. Kukulcan

Explore Cancun

Local Highlights

Scenic Tower Cancun

12 minutes' walk

Panoramic views of Cancun from a 110-meter high tower. Perfect for sunset photos and accessible by elevator.

Playa Langosta

25 minutes' walk

Popular beach with calm waters ideal for swimming and sunbathing. Features tranquil spots and local beach vendors.

Crococun Zoo

15 minutes' walk

Interactive experiences with exotic animals. A favorite for families, offering opportunities to feed animals.

Museum of Popular Mexican Art

10 minutes' walk

Spotlight on Mexico's rich cultural expressions through art and crafts. Features various exhibitions and workshops.

Stand-Up Paddleboarding

7 minutes' walk

Rent equipment nearby for thrilling paddleboarding sessions on the beautiful lagoon waters.

Yoga Classes

5 minutes' drive

Relax and recharge at local yoga studios near the beach, offering classes for all skill levels.

Float Fun Cancun

20 minutes' walk

Exciting water park featuring inflatable slides and obstacle courses. Great for families and young thrill-seekers.

Las Hijas De La Tostada Cancun

4 minutes' walk

Casual dining spot famous for their seafood tostadas and vibrant atmosphere. Vegetarian options available.

Galeon Capitan Hook

14 minutes' walk

Unique pirate-themed dining experience with live entertainment. Offers a festive atmosphere and hearty meals.

Puerto Cancun Marina Town Center

25 minutes' walk

Diverse dining options with waterfront views. Great for casual meals or fine dining, catering to various tastes.

Captain Hook

10 minutes' walk

Enjoy an unforgettable pirate dinner show with music and entertainment, perfect for families and groups.

Cancun Sign

15 minutes' walk

Iconic photo spot with vibrant colors and a festive atmosphere. Great for capturing holiday memories.

Getting around

City Centre

Cancun9 min · 3.5 mi

Airports

Isla Mujeres, Quintana Roo (ISJ)30 min · 12.4 mi

Cancun International Airport (CUN)32 min · 12.9 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Former name

Q BAY Suites

Reviews and Ratings

Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience

Review score

Based on 1764 verified reviews

7.7/10

Very good

74%

Recommend

Breakfast

6.8/10

Cleanliness

8.4/10

Comfort

8.4/10

Facilities

8.0/10

Free Wi-Fi

7.0/10

Location

8.3/10

Paid Wi-Fi

7.9/10

Staff

8.4/10

Value for money

8.0/10

Pros

Clean rooms

Friendly staff

Convenient location

Cons

Limited buffet

Thin walls

based on 2454 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Cancun Bay All Inclusive Hotel

Is the all-inclusive package at Cancun Bay All-Inclusive Hotel inclusive of alcoholic beverages?

25 November 2024

Yes, the all-inclusive package covers bottled water, soft drinks, Tecate beer, cocktails, house wine, and various alcoholic beverages.

How many meals can guests enjoy daily, and is there a gym available for workouts?

12 December 2024

Guests can enjoy meals at the consumer centers throughout the day, as many times as they like. A fully equipped gym is also available for workouts.

Does the hotel feature a swim-up bar for convenience?

14 January 2025

Yes, there is a swim-up bar located by the jacuzzi, offering beautiful ocean views.

What is the optimal time to enjoy a beach holiday at this hotel?

30 January 2025

The ideal time to visit for a beach holiday is year-round, thanks to the delightful weather.

What does the all-inclusive package cover regarding meals and drinks?

20 February 2025

The all-inclusive package covers all meals along with food and beverage options, although a small room service fee of 5 USD applies.

Is there a private beach accessible without transportation?

5 March 2025

Yes, the hotel has a small private beach right on the premises for guests to enjoy.

Are there shuttle services provided by the hotel for airport transfers along with free meals included?

15 March 2025

Airport shuttle services are available for an additional charge, and all meals and drinks are included in the all-inclusive package.

Can you briefly explain what the full board service means in relation to your offerings?

27 March 2025

The 'full board included' means that food and drinks are part of the package, similar to the all-inclusive option.

What is the fee for using room service, and are premium alcoholic beverages included?

12 April 2025

Room service comes with a nominal fee of 5 USD, and all food and alcoholic beverages are included in the package.

Are beach towels provided by the hotel for guests, and can power converters be borrowed?

23 April 2025

Yes, beach towels are provided. However, power converters are not available for borrowing; guests should bring their own.

What options does Cancun Bay Resort offer for relaxation and fun activities?

1 June 2025

Guests can indulge in spa massages, enjoy on-site activities, explore local tours, or simply relax on the beach and by the pool.

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