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From273US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Close to Playa Linda
Very good
7.9
7.5
/10
4.4
/5

Amenities

Cancun Bay All Inclusive Hotel offers a wide array of amenities ensuring a complete vacation experience. Guests can unwind at the outdoor pool, enjoy drinks at the beachfront Cenote Bar, or indulge in therapeutic massages at the on-site spa. The hotel includes four dining venues, including El Faisán Buffet Restaurant for casual dining and La Vista Sushi Zen for Japanese cuisine.

Rooms

The hotel boasts 133 rooms catering to individuals, families, and groups. The Family Master Suite accommodates up to eight adults in three independent bedrooms, while the Family Junior Suite welcomes five with spacious living areas. Standout room types offer sea views and private balconies for a distinctive touch.

Location

Cancun Bay Hotel is strategically located at the entrance of Cancun's Hotel Zone, opposite the picturesque Bay of Isla Mujeres. This prime position places guests within easy reach of stunning beaches and vibrant local attractions. Seaside walks and water activities can be enjoyed just steps from the hotel.

Dining

The dining options at Cancun Bay exceed standard fare with diverse international and local cuisine selections. Guests can savor buffet-style meals at El Faisán, snack throughout the day at La Trattoria, and enjoy sushi delicacies from La Vista Sushi Zen. A Lobby Bar offers a lively setting for cocktails and entertainment.

Family Offerings

Families can take advantage of the children stay free policy, enhancing the value for group travel. The hotel's spacious Family Junior and Master Suites offer comfortable accommodations designed for family bonding. On-site activities ensure entertainment for both kids and adults throughout the stay.

Highlights

Location: Cancun's Hotel Zone, steps from the beach .

Rooms: 133 diverse room options including Family Suites .

Dining: 4 distinct on-site restaurants .

Amenities: Outdoor pool and beachfront bar .

Transportation: Round transportation from airport available .

Family: Children stay free in select room types .

“This hotel strikes me as a particularly good choice for families, emphasizing spacious suites and a breadth of dining experiences, from themed buffets to specialty restaurants; I noted the wellness options, including yoga and massage, add a layer of relaxation. For travelers prioritizing an all-inclusive experience with options for both activity and tranquility, this property certainly warrants consideration.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double Room
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
605 sq. feet 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
1035 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Facilities

Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Cancun Bay All Inclusive Hotel boasts an enticing array of dining experiences that highlight both local flavors and global influences. With family-friendly atmospheres and diverse cuisines, each restaurant promises an authentic culinary adventure to complement the vibrant beauty of Cancun.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian, Mexican, Tex-Mex
Ambiance
Family friendly
Key Offerings
Indulge in a delightful blend of Italian and Mexican flavors with vegetarian, vegan, gluten-free, and dairy-free options available. Enjoy buffet service filled with snacks and dishes, perfect for any meal of the day.
Reservation
No
Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental breakfast
Ambiance
Casual and inviting
Key Offerings
Start the day with a hearty continental breakfast featuring a selection of pastries and fresh fruits, served in a relaxed setting.
Reservation
No
Open daily from 7:00 AM to 5:00 PM.

La Vista Sushi Zen

Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Enjoy an evening of sushi artistry with a family-friendly yet contemporary atmosphere. Experience a variety of fresh sushi rolls and traditional Japanese dishes.
Reservation
Recommended
Open for dinner only.

BBQ

Tex-Mex, Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Relish in the smoky flavors of Tex-Mex barbecue, served in a vibrant setting that caters to families. This dinner-only spot is perfect for meat lovers seeking a hearty meal.
Reservation
Recommended
Open for dinner only.

Tratoria

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Savor authentic Italian favorites in a warm and welcoming environment, ideal for family dining. Delight in a selection of classic Italian dishes, made to please all ages.
Reservation
Recommended
Open for dinner only.

Cancun Bay All Inclusive Hotel Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
200 ft
Beach
Playa Temptation
1000 ft
Linda Beach
1800 ft
Beach
The Ocean Spa Beach
1800 ft
Restaurants
Las Hijas De La Tostada
4600 ft
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
1100 ft
km 3.5 Blvd. Kukulcan
Explore Cancun
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
12 minutes' walk
Panoramic views of Cancun from a 110-meter high tower. Perfect for sunset photos and accessible by elevator.
Playa Langosta
Playa Langosta
25 minutes' walk
Popular beach with calm waters ideal for swimming and sunbathing. Features tranquil spots and local beach vendors.
Crococun Zoo
15 minutes' walk
Interactive experiences with exotic animals. A favorite for families, offering opportunities to feed animals.
Museum of Popular Mexican Art
10 minutes' walk
Spotlight on Mexico's rich cultural expressions through art and crafts. Features various exhibitions and workshops.
Stand-Up Paddleboarding
7 minutes' walk
Rent equipment nearby for thrilling paddleboarding sessions on the beautiful lagoon waters.
Yoga Classes
5 minutes' drive
Relax and recharge at local yoga studios near the beach, offering classes for all skill levels.
Float Fun Cancun
Float Fun Cancun
20 minutes' walk
Exciting water park featuring inflatable slides and obstacle courses. Great for families and young thrill-seekers.
Las Hijas De La Tostada Cancun
Las Hijas De La Tostada Cancun
4 minutes' walk
Casual dining spot famous for their seafood tostadas and vibrant atmosphere. Vegetarian options available.
Galeon Capitan Hook
14 minutes' walk
Unique pirate-themed dining experience with live entertainment. Offers a festive atmosphere and hearty meals.
Puerto Cancun Marina Town Center
Puerto Cancun Marina Town Center
25 minutes' walk
Diverse dining options with waterfront views. Great for casual meals or fine dining, catering to various tastes.
Captain Hook
10 minutes' walk
Enjoy an unforgettable pirate dinner show with music and entertainment, perfect for families and groups.
Cancun Sign
15 minutes' walk
Iconic photo spot with vibrant colors and a festive atmosphere. Great for capturing holiday memories.
Getting around
City Centre
Cancun9 min  ·  3.5 mi
Airports
Isla Mujeres, Quintana Roo (ISJ)30 min  ·  12.4 mi
Cancun International Airport (CUN)32 min  ·  12.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites

Reviews and Ratings

Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience
Review score
Based on 1764 verified reviews
7.7/10
Very good
74%
Recommend
Breakfast
6.8/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.0/10
Free Wi-Fi
7.0/10
Location
8.3/10
Paid Wi-Fi
7.9/10
Staff
8.4/10
Value for money
8.0/10
Pros
Clean rooms
Friendly staff
Convenient location
Cons
Limited buffet
Thin walls
Guest reviews
based on 2454 reviews
4.5/5
based on 2375 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Cancun Bay All Inclusive Hotel
Is the all-inclusive package at Cancun Bay All-Inclusive Hotel inclusive of alcoholic beverages?
25 November 2024
Yes, the all-inclusive package covers bottled water, soft drinks, Tecate beer, cocktails, house wine, and various alcoholic beverages.
How many meals can guests enjoy daily, and is there a gym available for workouts?
12 December 2024
Guests can enjoy meals at the consumer centers throughout the day, as many times as they like. A fully equipped gym is also available for workouts.
Does the hotel feature a swim-up bar for convenience?
14 January 2025
Yes, there is a swim-up bar located by the jacuzzi, offering beautiful ocean views.
What is the optimal time to enjoy a beach holiday at this hotel?
30 January 2025
The ideal time to visit for a beach holiday is year-round, thanks to the delightful weather.
What does the all-inclusive package cover regarding meals and drinks?
20 February 2025
The all-inclusive package covers all meals along with food and beverage options, although a small room service fee of 5 USD applies.
Is there a private beach accessible without transportation?
5 March 2025
Yes, the hotel has a small private beach right on the premises for guests to enjoy.
Are there shuttle services provided by the hotel for airport transfers along with free meals included?
15 March 2025
Airport shuttle services are available for an additional charge, and all meals and drinks are included in the all-inclusive package.
Can you briefly explain what the full board service means in relation to your offerings?
27 March 2025
The 'full board included' means that food and drinks are part of the package, similar to the all-inclusive option.
What is the fee for using room service, and are premium alcoholic beverages included?
12 April 2025
Room service comes with a nominal fee of 5 USD, and all food and alcoholic beverages are included in the package.
Are beach towels provided by the hotel for guests, and can power converters be borrowed?
23 April 2025
Yes, beach towels are provided. However, power converters are not available for borrowing; guests should bring their own.
What options does Cancun Bay Resort offer for relaxation and fun activities?
1 June 2025
Guests can indulge in spa massages, enjoy on-site activities, explore local tours, or simply relax on the beach and by the pool.

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Rooms and Guests2 Guests, 1 Room